Universal Bank Teller I

Austin, TX

Job status
Full time
Benefits
Paid personal time, 401K / Retirement plan, Vision Insurance, Dental Insurance, Life Insurance, Health Insurance
Job description

IBC Bank's successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC bank hires talented, creative, and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement, and relationship building that leads to a culture of excellence.  We are currently seeking to fill positions across all business segments. IBC's focus is to be customer-centric and strive to provide excellent customer experience.


JOB SUMMARY

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience.” This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationships to identify products and services to meet the customer’s banking needs.


ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

  • Process paying and receiving teller transactions
  • Delivering the IBC Experience by providing prompt, efficient and friendly customer service
  • Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
  • Ensure staff is meeting the service expectation and customer needs
  • Participate in product and service initiatives for bank growth
  • Operate and maintain all necessary teller equipment
  • Balance instant issue cards
  • Flexibility to report to work and assist other branches
  • Perform other duties as assigned


SKILLS

  • Bilingual (English/Spanish) preferred
  • 10 Key
  • Cash handling preferred
  • Service & sales orientated preferred
  • Learning strategies
  • Basic mathematics
  • Speaking
  • Social perceptiveness


EDUCATION

  • High school graduate or GED equivalent


Wait there's more!

We offer a comprehensive benefits package, based on eligibility, benefits include:

  • Medical Plan
  • Employer Paid Life Insurance
  • Flexible Spending Program
  • 401k
  • Profit Sharing Program
  • Supplemental Benefit Programs such as: Vision, Dental, Disability
  • Tuition Assistance Program
  • Employee Computer Purchase Program
  • Sick Leave
  • Vacation
  • Paid Holidays


ABOUT US

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATM's. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down.  The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.


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