Sales Associate

Austin, TX

Job status
Full time
Benefits
Paid Tuition Reimbursement, Paid personal time, 401K / Retirement plan, Vision Insurance, Dental Insurance, Life Insurance, Health Insurance
Job description
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.   IBC bank hires  talented, creative and dedicated individuals  to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.


Job Summary:

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.


ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

  • Delivering the IBC Experience by providing prompt, efficient and friendly customer service
  • Meet customer financial needs by offering bank products and services
  • Assists customers with Lobby Services such as check orders, debit cards, wires, deposits, credit card payments
  • Promotes Referral Programs
  • Provide customer service by planning phone calls, on-boarding, setting-up presentations, blitzing, and aisle time
  • Accountable for end-of-day branch processes
  • Assists with branch opening/closing procedures and dual control
  • Ensures all New Account information is on file
  • Supports  Branch Manager with adherence to the Compliance Facility Checklist
  • Maintains branch inventory, supplies, Garda
  • Flexibility to report to work and assist other branches
  • Attends meetings and other events
  • Other duties as assigned for branch support


SKILLS

  • Bilingual (English/Spanish) preferred
  • 10 Key
  • PC (Microsoft windows)
  • Service Orientation preferred
  • Learning Strategies
  • Basic math skills
  • Speaking
  • Social Perceptiveness


EDUCATION

  • High school graduate or GED equivalent


Wait there's more!

We offer a comprehensive benefits package, based on eligibility, benefits include:

  • Medical Plan
  • Employer Paid Life Insurance
  • Flexible Spending Program
  • 401k
  • Profit Sharing Program
  • Supplemental Benefit Programs such as: Vision, Dental, Disability
  • Tuition Assistance Program
  • Employee Computer Purchase Program
  • Sick Leave
  • Vacation
  • Paid Holidays


About Us:

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas.  Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATM's.  The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.  Our commitment to "Do More" for the communities we serve permeates our company from top down.   The success of IBC and it's 50 consecutive years  of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.

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