Bank Branch Manager

Austin, TX

Job status
Full time
Job description
The Senior Sales Supervisor is responsible providing customers with the IBC Experience and “we do more” attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.

If you're looking for a place to begin your professional career in banking, come join our winning team at IBC where you will not only learn about the intricacies of banking, but also train to be a world class customer service and sales specialist.

We offer a comprehensive benefits program to all full-time employees. Many of our benefits are also available for our part-time employees:
• Medical Coverage
• Dental Coverage
• Basic Life Insurance
• Supplemental Life Insurance
• Disability Insurance
• Medical Spending Account
• Child Care Spending Account
• 401K
• Profit Sharing
• Tuition Assistance Program
• Computer Assistance Purchase Program
• Vacation
• Sick Leave

Does this sound like the career for you? Click 'Apply now' to submit your resume and letter of interest immediately.

With 204 facilities and more than 309 ATMs serving 88 communities throughout Texas and Oklahoma, IBC offers excellent opportunities for individuals seeking long-term career growth and advancement. IBC is an award-winning employer providing some of the best employee benefits in the industry. Our dedication to diversity, professional development and community involvement build the perfect environment in which to grow and excel.

EEO/Affirmative Action employer
Education requirements
High School diploma or GED equivalent
Some college, preferred
Experience requirements
Customer service working experience preferred
Must demonstrate ability to perform

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Maintain branch sales performance expectations
Assist in employee development through role plays and observation - implement IBC Mission
Establish and meet individual goals
Provide customer service
Organize blitzing, presentations and call campaigns
Maintain customer portfolio
Provide branch numbers at manager meetings
Facilitate branch meeting and/or huddles
Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
Establish community involvement
Understand and meet compliance expectations (exceptions, branch checklists)
Assist in hiring and termination process
Assist with trainings
Maintain and supervise time and attendance
Other duties as assigned
Effective English verbal and written communication skills
Computer literate and have working knowledge of Microsoft Office
Service oriented; actively looking for ways to help others
Solution Oriented with self-starter motivation
Time Management and Organizational Skills
Critical thinking ability to make decisions and act with urgency
Ability to meet performance standards and deadlines
Learning Strategies
Basic math skills
Social Perceptiveness
Able to work weekend schedule
Able to concentrate and focus on detail
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Bringing others together and trying to reconcile differences.
Adapt quickly to changes not only themselves but also be able to provide guidance to the staff
Able to coach, counsel, motivate employees towards performance goals and create team environment
Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.
Work hours
• Varies according by assignment.
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